Shipping

Cost

Any shipments ordered at wholesale price with Expedited Parcel Shipping for Ontario will be subjected to a $13.00 shipping fee, regardless of quantity, unless otherwise specified within a promotion, discount, or otherwise specified only by Ashton Adams Ltd.

Any shipments ordered at wholesale price with Expedited Parcel Shipping to the Maritimes will be subjected to a $17.00 shipping fee, regardless of quantity, unless otherwise specified within a promotion, discount, or otherwise specified only by Ashton Adams Ltd.

 Any shipments ordered at wholesale price with Expedited Parcel Shipping to Western Canada will be subjected to a $17.00 shipping fee, regardless of quantity, unless otherwise specified within a promotion, discount, or otherwise specified only by Ashton Adams Ltd.

 The Expedited Parcel Shipping option will aim to have shipped parcels received by the purchaser between 3 and 7 business days. Any shipments ordered at wholesale price with our Fast Shipping option will be subjected to a $20.00 shipping fee, regardless of quantity, unless otherwise specified within a promotion, discount, or otherwise specified only by Ashton Adams Ltd. The fast shipping option will aim to have shipped parcels received by the purchaser between 1 and 3 business days.

 

 

Order Cancellation

Cancellation of an order or removal of products that are already packed will result in a 10% re-stocking fee. Once an order has been shipped, there are no returns or exchanges permitted unless otherwise specified by Ashton Adams Ltd.

 

 

Shipping and Handling

Shipping is done through 3rd party commercial truck carriers in either loose number of cartons or by pallets, depending on the size of an order. Every shipment is considered as dock-to-dock unless specified; extra charges may apply for special services including, but not limited to, inside delivery and heating charges.

 

 

Returns & Exchanges

No returns are accepted after 7 days of purchase. You must present your invoice copy and get pre- authorization from our credit department. All goods must be in the original as it was sold. All returns will be granted a company credit and there is no cash refund.


 Damage/Shortage Claims

Shortages of cartons, damages, or any problem details must be written on the bill of lading. You must sign the bill of lading and keep a copy. Ashton Adams Ltd will not be responsible for any damages or shortages from the shipment without proof of its shortage. Customers are allowed to claim the damages and shortages within 5 days after the shipment day. No claims are accepted after 5 days. Please remember that you can always refuse any damaged boxes to the courier, but be sure to receive a signature before handing it over and notifying our company.

 

 

 

 

Privacy Policy

 

Exclusive Distributive Access

 

All users of the Ashton Adams Ltd. Distributor Access portals must be a retail store, salon, online retailer, personal stylist, or independent reseller. Any other business relationships will only be permitted if mandated by Ashton Adams Ltd. and will only apply to the personal customer in consideration.

 

Any sharing of information to access the distribution portal is vehemently prohibited.

 

 

 

 

Conditions of Use

Warranty

There are no warranties which extend beyond the manufacturer’s description on the label of each product.

Liability

Ashton Adams Ltd. shall not be deemed responsible nor held liable for any damages or claims for injuries, whether intentional or accidental, relating to the misuse or use of any product.

Pricing

Prices are subject to change without notice and goods will be billed at the price in effect the day of shipping.

Claims

All claims on damages, shortages, and/or incorrect products must be made within 5 days of delivery, Please notify customer service immediately upon receipt. 226-792-2889 ext. 0.

 

 

Returned Checks

 Any returned check will involve a service charge of $20.00 and it may cause removal of merchandise.

 

Payment

 All orders must be paid for in full before packaging and shipping commences. Ashton Adams Ltd. does not operate using any net-day based deferral payment systems.

 

 

Quantities

We reserve the right to limit order quantities and to create mandatory minimum’s for ordering purposes.